What's Included & How It Works

Installation Booking
  • Once you've placed your order we will email you by the end of the next working day so you can choose your Technologist and Install time
  • Look out for an email from info@happysmarthomes.com
  • Please Contact Us if you have not received your booking email
Physical installation
  • Agreeing where the HomeBase 2, Keypad, Sensors & Siren (if applicable) will be installed
  • Mounting all parts in place
  • Drilling, mounting and installing the Siren (if applicable)
Set Up, Connecting & Testing
  • Setting up your Eufy Account and the Eufy App on your phone(s)
  • Configuring the Alarm settings to best work for your home
  • Testing to ensure everything works as intended
Tech Walk-Through
  • How to arm and disarm the alarm, using the keypad and your phone(s)
  • How to check your alarm status while you're away
  • How to silence the siren (if applicable)
  • How to add family members or regular visitors (e.g. cleaners / pet care)
  • How to change sensor batteries
Things Your Technologist Will Need From You
  1. Your WiFi name and password (you must have working WiFi, see below for more info)
  2. Some of your time, so we can download the app on your phone and register your account (as well as the same for anyone else who needs to be set up)
  3. Your phone will be needed while the alarm is set up and tested
  4. Some of your time once install and set up has been done, so we can show you how it all works and ensure you're confident and happy
WiFi Requirement
  • The Eufy Alarm needs a reliable internet connection to work
  • Most UK homes have fast enough WiFi, but please check your speed and have a look at our guide to WiFi

The Eufy Alarm

We recommend the Eufy Alarm to customers who have a Eufy Doorbell or Cameras and want a smart alarm.

  • Control in the Eufy App alongside any Eufy Doorbells or Cameras
  • Arm and disarm the alarm with your phone from anywhere in the world
  • No subscription required

FAQs

Why should I book a Happy Smart Homes install service?

We know our stuff

We are home security tech experts – we have smart doorbells, security cameras, and smart alarms in our own homes. Check out the guides we’ve written below and the information we post on FacebookInstagram and TikTok.

We do it all

From the physical install of your tech, to setting up the apps required on your phone(s), connecting with other tech you own, and testing to ensure it all works as intended.

Our Install Services explained.

Tech Walk-Throughs

We believe that technology can benefit everyone, no matter your age or how tech savvy you are.

All installs come with an easy to understand demonstration. We show you how to use your tech, and answer any questions. We’re also available for support after your install. 

Happiness promise

Customers have been rating our service highly on Google and on Facebook. But if you’re not satisfied with your install, we’ll work to make it right.

How much does it cost?

Our install services are priced based on the time they take to complete, which is usually determined by the type of install (e.g. battery power is quicker as no cables are quired). We pay our Technologists a fair rate to ensure you receive a good service.

Do you install any other tech?

Our services are for the most popular tech, if you need any other smart home tech installing please contact us

I want multiple devices to be installed, how do I book this?

Please add multiple Install Services to your cart then checkout.

If you can’t find what you’re looking for please please contact us for help.

How long does install take?

Install time varies with the number of sensors and whether you need a Siren installing. Once you've picked your Technologist you can ask them for more information.

What happens if something stops working?

You’re protected by our Make it Right Policy. If something stops working, please contact your Technologist who will be able to help.

Didn’t find your answer?

Don't hestitate to contact us