What's Included & How It Works

Installation Booking
  • Once you've placed your order we will email you by the end of the next working day so you can choose your Technologist and Install time
  • Look out for an email from info@happysmarthomes.com
  • Please Contact Us if you have not received your booking email
Physical Installation
  • Agreeing where the camera will be installed
  • Mounting, drilling and installing the Camera
  • For Battery power - fitting the battery in place
  • For Plug in power - drilling and running the wire from the nearest indoor plug socket to the camera, the cable will be run neatly along skirting boards / corners with cable clips or trunking wherever possible, and holes filled cleanly
  • For HomeBase Set Up - connecting your HomeBase to your router
Set Up, Connecting & Testing
  • Setting up your Eufy Account and the Eufy App on your phone(s)
  • Configuring the Camera settings to best work for your home
  • For HomeBase Set Up - connecting camera to HomeBase for video storage
  • Connecting any other tech
  • Testing to ensure everything works as intended
Tech Walk-Through
  • How to view live video and talk 2-way
  • What notifications you'll receive about movement
  • How to save and share videos
  • How to charge batteries if your camera is battery powered
Things Your Technologist Will Need From You
  1. Your WiFi name and password (you must have working WiFi, see below for more info)
  2. Some of your time, so we can download the app on your phone and register your account (as well as the same for anyone else who needs to be set up)
  3. Your phone will be needed while the camera is set up and tested
  4. Some of your time once install and set up has been done, so we can show you how it all works and ensure you're confident and happy
WiFi Requirement
  • Your cameras need enough WiFi signal and speed to work properly
  • Most UK homes have fast enough WiFi, but please check your speed and have a look at our guide to WiFi

Eufy Cameras

Eufy Cameras are brilliant for 2 main reasons:

  1. The camera quality - a more detailed picture than Ring cameras, sometimes with multiple cameras or the ability to track movement by rotating
  2. No subscription required - unlike Ring, Eufy cameras store all videos on built-in memory, a microSD card or a Eufy HomeBase

Check out our Security Cameras Guide for info on other cameras.

FAQs

Why should I book a Happy Smart Homes install service?

We know our stuff

We are tech experts – we have smart doorbells, cameras, lights and more in our own homes.

We do it all

From the physical install of your tech, to setting up the apps required on your phone(s), connecting with other tech you own, and testing to ensure it all works as intended.

Our Install Services explained.

Tech Walk-Throughs

We believe that technology can benefit everyone, no matter your age or how tech savvy you are.

All installs come with an easy to understand demonstration. We show you how to use your tech, and answer any questions. We’re also available for support after your install. 

Happiness promise

Customers have been rating our service highly on Google and on Facebook. But if you’re not satisfied with your install, we’ll work to make it right.

How much does it cost?

Our install services are priced based on the time they take to complete, which is usually determined by the type of install (e.g. battery power is quicker as no cables are quired). We pay our Technologists a fair rate to ensure you receive a good service.

Do you install any other tech?

Our services are for the most popular tech, if you need any other smart home tech installing please contact us

I want multiple devices to be installed, how do I book this?

Please add multiple Install Services to your cart then checkout.

If you can’t find what you’re looking for please please contact us for help.

How long does install take?

Install time varies by Install & Power Type. Typical times are 1 hour for a battery camera, and 2.5 hours for a plug in camera. Once you've picked your Technologist you can ask them for more information.

What happens if something stops working?

You’re protected by our Make it Right Policy. If something stops working, please contact your Technologist who will be able to help.

Didn’t find your answer?

Don't hestitate to contact us